The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Views!
“Waking up to the amazing view of the Matterhorn from my room was the highlight of my stay. The large windows made the experience even more very nice.” view full review
Relaxing Spa Time
“The wellness area was a true sanctuary. I thoroughly enjoyed the relaxing atmosphere and the cleanliness of the facilities, making it a perfect spot to unwind.” view full review
Breakfast Bliss!
“The breakfast selection was impressive, with a good mix of savory and sweet items. Each morning felt like a feast that set us up perfectly for the day ahead.” view full review
Spacious Comfort
“Our room was larger than average, providing ample space to move around and relax. It truly felt like a home away from home.” view full review
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
City/mountain views
Friendly staff
Limited dining options
Value for money could be improved
8.8/10
Great
Rooms
8.8
Location
10.0
Service
9.0
Dining
8.0
Guest reviews
8.8/10
based on 6 reviews
8.7
8.7/10 based on 501 reviews
Bradley
United States,
December
2023
8.6/10
The hotel offers spacious rooms with comfortable beds, street level access directly to the bus stop two minutes away from the lifts, and balconies with picturesque city/mountain views. The rooms are large and cozy, making for a pleasant stay; however, the dining options may need more variety. The service is top-notch, with helpful and friendly staff assisting with dining recommendations, ski lift tickets, and transportation arrangements. The location is excellent, with easy access to saunas, resting areas, and a convenient bus stop near the ski room for quick ski lift access. Despite these positives, the breakfast selection could be improved, and the dining area is limited to offerings at the main hotel. Additionally, the value for money is fair considering the scrumptious meals but could be enhanced with more hot food options.
Rooms
9.0
The rooms were spacious and comfortable with lovely city/mountain views.
Service
9.0
The service was exceptional, with friendly and helpful staff.
Location
10.0
The hotel is conveniently located near various amenities and offers stunning views of the Matterhorn.
Dining
7.0
The dining experience was good but could benefit from a wider selection, especially for breakfast.
Facilities
8.0
The hotel facilities provided a relaxing and enjoyable experience for guests.
City/mountain views
Limited dining options
Harry
United Kingdom,
November
2023
8.8/10
The hotel had quiet and clean rooms, with plenty of space for us to spread our clothes around. The service was extremely helpful and friendly. The location was great, offering direct bus transport to the ski resort right outside and a beautiful view of the Matterhorn. The dining experience was scrumptious and plentiful, perfect for a day on the slopes.
Rooms
8.0
The rooms were quiet and clean, and there was plenty of space for us to cover the floor with clothes.
Service
9.0
The service was extremely helpful and friendly.
Location
10.0
The hotel's location was perfect, with direct bus transport to the ski resort right outside and a great view of the Matterhorn.
Dining
9.0
The dining experience was scrumptious and plentiful, just perfect to set you up for a day on the slopes.
Facilities
8.0
The hotel offers various facilities including saunas, resting areas, and an IR chairs section.
clean
small rooms
Todd
United States,
October
2023
9.0/10
I had a wonderful stay at this hotel! The rooms were modern, cosy, and had plenty of storage space plus a good-sized bathroom. The small balcony was a nice touch, and there was so much room to spread out all our clothes on the floor. The service was top-notch, with reservations made for our group last minute, friendly recommendations, and help with ski lift tickets and taxis. The location was perfect, central and close to everything, but with a beautiful view of the Matterhorn. The dining experience provided a varied and satisfying breakfast. Overall, a great value for a relaxing stay.
Rooms
9.0
The rooms were spacious and well-equipped with a nice bathroom and a small balcony.
Service
9.0
The staff went above and beyond to assist us with everything we needed, from dining reservations to ski lift tickets.
Location
10.0
The hotel's location was central, convenient for ski trips and close to everything in Zermatt, offering a great view of the Matterhorn.
Dining
8.0
The breakfast spread was varied and delicious, providing a great start to the day.
Facilities
9.0
The facilities were new and included relaxing amenities like a sauna, making the stay even more enjoyable.
Travis
United States,
May
2023
9.0/10
Staying at this hotel was a delight! The rooms were modern, cozy, and had plenty of storage with a good-sized bathroom. The view over the Matterhorn from the balcony was breathtaking. The service was exceptional, especially from the red-haired lady at the reception. The location was superb, right next to the ski room storage and close to all facilities with a great view of the Matterhorn. The dining experience offered good quality food with a variety of fresh ingredients. Overall, a wonderful stay with excellent service and a prime location.
Rooms
9.0
The rooms were beautiful - featuring rustic furniture with a modern color scheme, big velux skylights, and a lovely bathroom.
Service
9.0
The staff was very friendly and helpful, providing great recommendations for restaurants and activities.
Location
10.0
The hotel's location was perfect, with easy access to the ski shuttle and a fantastic view of the Matterhorn.
Dining
8.0
The dining experience was good quality with a nice variety of items, though having more hot food options would have been even better.
Facilities
9.0
The facilities provided, including the shuttle service, ski pass vendor, and ski equipment hire, were all convenient and added value to the stay.
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